Nat Geo conducted a series of experiments on people's behavior at the door. The video showed a tendency to slam it on the next entrant. Next, a mirror was placed
to enable seeing if there is a person behind you. Some positive results. But having a voice reminding you to keep the door open for the next person achieved best results.
So in mediation. It is second nature for disputants to be at each other's throats. They need to be reminded that the best way to deal with their conflict is in a less emotional and more rational way.
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