There is a sour note on the Department of Trade and Industry's handling of a "test case for the Philippine Lemon Law." As reported in the Inquirer's Biz Buzz, a recent buyer of an Audi returned the car posthaste, which the distributor attended to. However, the owner "refused to retrieve his Audi, insisting on a full refund or a brand new unit." How is DTI going to settle this conflict?
Sales is a power keg for disputes. As they say, buyers (and sellers) beware!
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